PROUDLY SHIPPING ACROSS CANADA
Shipping, Returns
Local Pick-up
&
Shipping Policy
We ship all orders through Canada Post and do our best to get them packaged and out the door quickly - we know how exciting it is to get something new! Please note that once your order is in Canada Post's hands, we're no longer responsible for lost, delayed, or damaged packages. We always recommend tracking your order using the number provided at checkout.
Local Pick-Up
If you're local to our area, you can skip shipping costs entirely with our local pickup option! Just fill out the form below letting us know what you'd like to order, and we'll follow up by email to arrange payment and a pickup time.
Please note: pickup requests are confirmed manually, so availability and timing will be discussed directly with you over email.
Returns & Exchanges & Damages
All sales at Pink Prairie Boutique are final. We do not accept returns or exchanges, so please double-check your order carefully before completing your purchase.
If your package is lost or damaged in transit, please file a claim directly with the shipping carrier — once your order leaves us, it's in their hands.
If your item arrives damaged due to an error on our end, contact us within 48 hours of delivery with photos and details. If we determine the damage is our responsibility, we'll offer a 40% store credit toward a future purchase. Damage occurring after delivery, or due to improper care, is not covered.